Support for Users - English

21 articles in this collection
Written by Carl, Urban, and Rebecca

The pCure Story

A short history of why pCure was created and how the products contribute to reducing the amount of residues that reach nature.

Written by Urban
Updated over a week ago

Frequently Asked Questions

General Questions

Answers to the most common questions asked by our users

Written by Urban
Updated over a week ago

Signing Up Questions

Answers to the most common questions related to signing up

Written by Carl
Updated over a week ago

Subscription Questions

Answers to the most common questions related to subscriptions and plans.

Written by Carl
Updated over a week ago

Shipping Questions

Answers to the most common questions related to shipping and transportation

Written by Rebecca
Updated over a week ago

Account Questions

Answers to common questions related to pCure accounts and settings

Written by Carl
Updated over a week ago

Basic Product Information

Hazardous pharmaceutical residues

Basic information about pharmaceutical residues and ways to evaluate whether they are environmentally hazardous

Written by Rebecca
Updated over a week ago

Developing pCure products

An overall description of our product development and which processes the product undergoes

Written by Urban
Updated over a week ago

Short about Enzymes

Basic information about enzymes

Written by Rebecca
Updated over a week ago

pCure Labs

Basic information about pCure Labs and its functionalities

Written by Urban
Updated over a week ago

Signing Up & Account Settings

Predefined Subscription Plans

Information on how the predefined plans are developed to simplify the use of the products

Written by Urban
Updated over a week ago

You start by counting toilets

The simple way to start using pCure in your toilets

Written by Rebecca
Updated over a week ago

Updating or changing subscription plans

Information about how you can update your subscription plans

Written by Carl
Updated over a week ago

Adding & updating payment method

Information about how you can update or change payment method

Written by Carl
Updated over a week ago

Shipping and Billing

Adding & updating shipping address

Information about how you can update or change your shipping adress

Written by Rebecca
Updated over a week ago

Boxes and Packaging Material

Information on how we think about packaging and packaging materials

Written by Rebecca
Updated over a week ago

Partners, Media, And Idea Submissions

Media & Partners

Information for those who wish to get in touch with us for interviews, meetings or other

Written by Carl
Updated over a week ago

Idea Submission Policy

We love all ideas and suggestions! Here is information about what we should think about together

Written by Urban
Updated over a week ago

Legal stuff

Terms & Conditions

Information about our terms of use and conditions

Written by Carl
Updated over a week ago

Privacy Policy

Information about our privacy policy and how our users are affected by it

Written by Carl
Updated over a week ago

How pCure complies to GDPR

Information about pCure's processes to protect your personal data

Written by Carl
Updated over a week ago