Support for Users - English

21 articles in this collection
Written by Carl, Urban, and Rebecca

The pCure Story

A short history of why pCure was created and how the products contribute to reducing the amount of residues that reach nature.

Written by Urban
Updated this week

Frequently Asked Questions

General Questions

Answers to the most common questions asked by our users

Written by Urban
Updated this week

Signing Up Questions

Answers to the most common questions related to signing up

Written by Carl
Updated over a week ago

Subscription Questions

Answers to the most common questions related to subscriptions and plans.

Written by Carl
Updated over a week ago

Shipping Questions

Answers to the most common questions related to shipping and transportation

Written by Rebecca
Updated over a week ago

Account Questions

Answers to common questions related to pCure accounts and settings

Written by Carl
Updated over a week ago

Basic Product Information

Hazardous pharmaceutical residues

Basic information about pharmaceutical residues and ways to evaluate whether they are environmentally hazardous

Written by Rebecca
Updated over a week ago

Developing pCure products

An overall description of our product development and which processes the product undergoes

Written by Urban
Updated this week

Short about Enzymes

Basic information about enzymes

Written by Rebecca
Updated over a week ago

pCure Labs

Basic information about pCure Labs and its functionalities

Written by Urban
Updated over a week ago

Signing Up & Account Settings

Predefined Subscription Plans

Information on how the predefined plans are developed to simplify the use of the products

Written by Urban
Updated over a week ago

You start by counting toilets

The simple way to start using pCure in your toilets

Written by Rebecca
Updated over a week ago

Updating or changing subscription plans

Information about how you can update your subscription plans

Written by Carl
Updated over a week ago

Adding & updating payment method

Information about how you can update or change payment method

Written by Carl
Updated over a week ago

Shipping and Billing

Adding & updating shipping address

Information about how you can update or change your shipping adress

Written by Rebecca
Updated over a week ago

Boxes and Packaging Material

Information on how we think about packaging and packaging materials

Written by Rebecca
Updated over a week ago

Partners, Media, And Idea Submissions

Media & Partners

Information for those who wish to get in touch with us for interviews, meetings or other

Written by Carl
Updated over a week ago

Idea Submission Policy

We love all ideas and suggestions! Here is information about what we should think about together

Written by Urban
Updated over a week ago

Legal stuff

Terms & Conditions

Information about our terms of use and conditions

Written by Carl
Updated over a week ago

Privacy Policy

Information about our privacy policy and how our users are affected by it

Written by Carl
Updated over a week ago

How pCure complies to GDPR

Information about pCure's processes to protect your personal data

Written by Carl
Updated over a week ago